"Maddy has amazing customer service skills, passion / excitement for water quality and follow through. Late summer I needed to get some information about the Cyanobacteria algae bloom for family heading to the Snake River for a bird hunting trip. Maddy was unaware at the beginning of our phone call that I was a fellow EH'r from across that state. From the moment she answered her phone, you could hear the smile on her face and the excitement for the project she was working on. She asked great questions to ensure she was giving me information that made sense, she followed through with what she said she was going to do. For example, she stated by the end of the week she would have a dedicated webpage to the Cyanobacteria bloom in the Snake River, and she DID!! The testing results were available, she created an informational pdf along with other resources."

 - excerpt from nomination